Customer Service and Technical Support for purchases 1-888-346-7539
support@convectair.ca
Monday - Friday
8:00 a.m. - 4:30 p.m. EST
(Public holidays will affect these hours)
Find your model and serial number before getting in touch
It is usually on the side, back, or inside the upper gate of the unit. The model number has four digits starting with 7 (A). Wattage is determined by the number after the letter “C“ or “B‘’, depending on the unit. Otherwise, it is always written below (B). The year of production is found next to the logo (D).
Example: 7825-C20 –
Model: 7825 Wattage: 2000 Watts